When you schedule a task for others in ACT!, you get a drop-down list of people you have permission to schedule for. No problem, but what about when staff leave?
There are a couple of things to do here but deleting their user record is NOT one of them. Make the user 'inactive' - do not delete them, the reasons why are the subject for another post another time.
However, this means that they are still in the above mentioned list, you can still see them in the list of people you can schedule for.
I've seen some people rename the user from "USERNAME" to "zzUSERNAME" so that the appear at the end of the list, but it's nice to be neater, right? Yes, I'm glad you agree ;-)
In fact it is a really simple solution that works perfectly (thanks to KR for the pointer). You simply edit the user and change their security role from "Standard" (or whatever it was) to "Browse".
They now no longer appear in the list. Now that's neat.
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